Use GA4 and Universal Analytics together
Run both properties side by side during your migration. The guide explains how to enable each integration, avoid duplicate events, and decide when to retire Universal Analytics.
Support
Support Documentation
Practical guides for installing, configuring, debugging, and getting the most out of Full Picture on WordPress.
Getting started
New to Full Picture? These quick reads cover the essentials before you dive into advanced configuration.
Install the plugin
Download from the WordPress repository, activate, and enter your licence key when you are ready for PRO features.
First-time setup
Pick the integrations you want, decide your cookie notice behaviour, and verify that events are reaching your tools.
Free vs PRO
Compare the free version and PRO to know which modules and integrations are unlocked with a licence.
Popular topics
Step-by-step answers to the questions the support team receives most often.
Calculate engagement time accurately
Learn how the plugin measures active time on page, what counts as an engaged session, and how to send engagement metrics to your analytics tool.
Block iframes and embedded content
Hold embeds such as YouTube or Maps until a visitor gives consent. Includes setup for inline placeholders and replacement content.
Send custom e-commerce events
Configure bespoke WooCommerce events for product performance, checkout steps, and custom order data, then forward them to your connected tools.
Custom scripts and Tag Manager
Inject extra scripts through the in-plugin Custom scripts module or route everything through Google Tag Manager while keeping consent enforcement in place.
Reference table
A quick map from common tasks to the right documentation area.
| Task | Where to look |
|---|---|
| Enable a new integration | Integrations tab inside the plugin |
| Tune the cookie notice | Privacy tools section |
| Send WooCommerce data | WooCommerce tracking module |
| Custom dimensions & metrics | Advanced tracking guides |
| Debug missing events | Troubleshooting and debug mode |
Still stuck?
Open a support ticket, send a pre-purchase question, or report a bug. Include your licence key for account-specific help.
Contact support